Welcome To Our Tivo Tv Customer Support.
TiVo Support: Here to Keep Your Entertainment Seamlesss
About Tivo Tv
TiVo TV revolutionized how we watch television by introducing the first-ever digital video recorder (DVR), allowing users to pause, rewind, and record live TV effortlessly. It also provided an intuitive guide that made finding and scheduling recordings a breeze.
- TiVo introduced the groundbreaking ability to pause, rewind, and record live television.
- Offers an intuitive guide for easy navigation and scheduling of TV programs.
- Combines traditional TV with streaming apps and smart home functionalities.
Additionally, TiVo expanded its services to include streaming apps and smart home integrations, making it a versatile entertainment hub for modern households.
Stream 4K
Enjoy seamless 4K streaming with TiVo TV Stream, bringing your favorite shows and movies to life in stunning detail.
EDGE for cable
Experience seamless DVR recording and 4K streaming with cutting-edge voice control for all your favorite cable content.
TiVo DVR Online
Access and manage your DVR recordings from anywhere with seamless online streaming and remote scheduling.
Mini LUX
Compact elegance meets advanced smart TV control in a sleek, powerful streaming device.
Services
Check our Services
Unified Search
TiVo TV integrates streaming services like Netflix, Hulu, Amazon Prime Video, and more into one platform, allowing users to search across all services simultaneously.
Voice Control
With built-in voice search, users can easily find shows, movies, and apps by simply speaking into the remote.
Personalized Recommendations
TiVo TV provides personalized viewing recommendations based on your watch history and preferences across all connected services.
OnePass™ Recording
TiVo’s OnePass feature allows users to record an entire season of a show from any available service and store it in one place.
Streaming Integration
TiVo TV seamlessly integrates live TV with popular streaming services, making it easy to switch between cable, live channels, and on-demand content.
Smart Home Compatibility
TiVo TV is compatible with smart home devices like Amazon Alexa and Google Assistant, enhancing the overall home entertainment experience.
Tivo Tv
Blog
TiVo TV blogs offer a wealth of information for both new and seasoned users, exploring the latest features, tips, and tricks to enhance the viewing experience. They cover everything from in-depth guides on maximizing TiVo’s powerful search and recording capabilities to reviews of the latest streaming services and apps integrated within the platform. Readers can stay updated on software updates, smart home compatibility, and emerging trends in entertainment technology. Whether you’re looking to troubleshoot issues or discover new content, TiVo TV blogs are a go-to resource for optimizing your home entertainment setup.
TiVo TV Privacy Policy
At TiVo TV, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information Collection: We collect personal data when you sign up, use our services, or interact with our platform. This may include your name, email address, viewing habits, device information, and payment details.
Data Sharing: We do not sell your personal information. We may share your data with trusted third-party partners who assist in delivering our services, such as payment processors and content providers, but only to the extent necessary to provide our services.
Security: TiVo TV employs industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. Despite these measures, we cannot guarantee absolute security.
Cookies and Tracking: We use cookies and similar technologies to track usage patterns, improve our services, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
Your Rights: You have the right to access, update, or delete your personal information at any time. You can also opt-out of marketing communications by adjusting your account settings or contacting us directly.
Contact Us: If you have any questions or concerns about our Privacy Policy, please contact our support team at privacy@tivo.com.
By using TiVo TV, you agree to the terms outlined in this Privacy Policy.
Return Policy
We want you to be fully satisfied with your TiVo TV purchase. If you're not completely happy, you can return your TiVo TV product within 30 days of the purchase date for a full refund, excluding shipping and handling fees. To qualify for a return, the product must be in its original packaging, including all accessories, manuals, and components, and be in like-new condition.
To initiate a return, please contact our customer support team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. Once you have the RMA number, securely package the product and include the original receipt or proof of purchase. The customer is responsible for return shipping costs.
Refunds will be processed within 7-10 business days of receiving the returned product, and will be credited back to the original payment method. Please note that products purchased from third-party retailers are subject to the return policies of those retailers.
Damaged or defective products can be exchanged within the 30-day period. Contact our customer support for assistance in processing an exchange.
Thank you for choosing TiVo TV. We appreciate your business and strive to provide a hassle-free return experience.
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Terms And Conditions
Welcome to TiVo TV. By accessing or using TiVo TV services, you agree to the following Terms and Conditions:
Acceptance of Terms: By purchasing or using TiVo TV, you agree to comply with these Terms and Conditions. If you do
not agree, please refrain from using our services.
Service Usage: TiVo TV provides access to streaming services, live TV, and other content. Your use of these services is subject to the terms of the content providers. Unauthorized use, including sharing login credentials or tampering with the device, is prohibited.
Software Updates: TiVo TV may automatically install software updates to enhance functionality. By using TiVo TV, you consent to such updates.
Returns and Refunds: Returns are accepted within 30 days of purchase, subject to our Return Policy. Refunds exclude shipping costs and are processed to the original payment method.
Limitation of Liability: TiVo TV is not liable for any indirect, incidental, or consequential damages arising from the use of our services. The maximum liability shall not exceed the purchase price of the product.
Privacy Policy: Your use of TiVo TV is subject to our Privacy Policy, which details how we collect, use, and protect your information.
Changes to Terms: TiVo TV reserves the right to modify these Terms and Conditions at any time. Continued use of the service after changes constitutes acceptance of the new terms.
Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where the purchase was made.
Thank you for choosing TiVo TV. By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Contact
Contact Us
At TiVo, we're committed to ensuring that your entertainment experience is seamless and enjoyable. Whether you're setting up a new device, troubleshooting an issue, or seeking guidance on using your TiVo features, our support team is here to help. We understand that every question is important, and our dedicated experts are ready to provide personalized assistance to meet your needs.
To get in touch with TiVo support, you can reach out via phone, email, or live chat for quick and efficient service. Our support channels are designed to be accessible and user-friendly, ensuring that you can get the help you need when you need it. Don’t hesitate to contact us—whether it’s a simple question or a more complex issue, we’re here to ensure your TiVo experience is nothing short of excellent.